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If Something Goes Wrong | Confluence Roofing Co

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If something goes wrong

Step 1: Tell us, in writing

Write to hello@gatewaycityroofingco.com with the property address, the date of the work, and what went wrong. Written complaints are answered in writing, and the record stays attached to the job.

Step 2: The outside routes, if we do not resolve it

Missouri homeowners may contact the Missouri Attorney General's Consumer Protection Division, and may file with the Better Business Bureau Serving St. Louis. Illinois homeowners may contact the Illinois Attorney General's Consumer Protection Division. Missouri has no statewide roofer license; municipal permitting questions go to the city or county that issued the permit for the job.